Create Collection Case

Open follow-up governance for an invoice balance without changing the invoice balance or creating cash/payment activity.

Collections

Collection Case Queue Create Case Collection Actions

Collection Case DetailSection

Invoice ContextSection

Customer ContextSection

Cash Application ContextSection

Promise-To-PaySection

Dispute ManagementSection

EscalationSection

Write-Off ReviewSection

TimelineSection

AuditSection

Future Cash ApplicationSection

Future LegalSection

Future Accounting / TaxSection

Backend validation is authoritative. Creating a case does not update invoice balance, create a cash receipt, create a payment application, or send a message.

InvoicePriorityNotesOverride Reasons JSON

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